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Disabled visitors and visitors with reduced mobility
For all the family
For children under 6 years
The Palace receives a large number of visitors in high season, especially on Tuesdays and at weekends. Please consult the agenda to find out more. We recommend coming to the Palace when it opens at 9am, then going to the Trianon Estate in the afternoon.
Photography without flash is permitted in the Palace rooms. Selfie sticks are prohibited.
Please beware of pickpockets inside and outside the Palace.
Certain items (large bags, suitcases, rucksacks, umbrellas, pushchairs, baby carriers with metal frames, sharp objects etc.) are prohibited in the Palace rooms and may be left at the left luggage desk.
Before the Palace was built… there was a mill here! Make sure you dress in warm clothing, even in summer, due to the wind and drafts in the Palace.
Don’t hesitate to contact the department for specific visitors on 00 33 (0)1 30 83 75 05 or at firstname.lastname@example.org
Feel free to ask the welcome and security staff for advice and information about your visit. They can help you access certain spaces via more accessible routes that are not open to the general public.
Wheelchairs are available in the Palace of Versailles and the Grand Trianon. People who use walking sticks or crutches can leave them at the left luggage desk and borrow a wheelchair to visit the site in greater comfort.
There are lifts leading to the different floors of the Palace, allowing access to the whole State Apartments visit route and the toilets.
Download the free applications for the Palace of Versailles, all of which propose visit routes suitable for visitors aged 8 years or more.
- Palace audio guide: Follow the guide through the King’s apartments, the Hall of Mirrors, the Queen’s apartments, the Chapel, but also lesser known areas such as the Gallery of Battles or the apartments of Louis XV’s daughters. Download on iPhone and Android.
- "Énigmes à Versailles” with the “Ombres sur Versailles" or "Noces à Versailles" visit route. Download on iPhone and Android.
- “Versailles gardens” with the Master Fountain Engineers visit route. Download on iPhone, iPad and Android.
- “Palaces and Gardens of Trianon” with the “Looking for Marie-Antoinette” visit route. Download on iPhone and Android.
For the Palace visit there is a free audio guide in 11 languages, available at the start of the visit. The audio guide is suitable for children over 8 years. The audio content, except for the children’s content, is also available on the mobile application.
Pushchairs and baby carriers with a metal frame are not allowed in the Palace rooms and can be left at the left luggage desk. It is advisable to bring a sling or baby carrier without a metal frame.
Toilets with baby changing facilities are available upon arrival at the Palace without needing a ticket. They are located in the South Ministers’ Wing on the left-hand side of the Main Courtyard. More baby changing facilities are available on the basement level in the Dufour Pavilion and can be accessed at the start and end of the Palace visit, as well as next to the Grand Trianon.